Privacy Policy

Effective Date: 28th October 2024

1. Introduction

At Evolution Hair Clinic, we are committed to protecting your privacy and personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following types of personal data:

Contact Information: Name, address, phone number, email address.
Health Information: Any relevant health conditions or allergies necessary for treatment.
Payment Information: Credit/debit card details and billing information (processed securely via third-party payment processors).
Treatment Records: Details of services provided, appointments, and preferences.
Marketing Preferences: Information on your communication preferences.

3. How We Use Your Information

We use your personal data for the following purposes:

Service Delivery: To provide scalp micropigmentation services and manage your appointments.
Communication: To communicate with you regarding appointments, promotions, and updates.
Payment Processing: To process payments for services rendered.
Compliance: To comply with legal obligations and industry regulations.
Marketing: To send you marketing materials if you have opted in to receive them.

4. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

Consent: Where you have given consent for us to process your personal data for specific purposes.
Contractual Necessity: To fulfill our contractual obligations to you.
Legal Obligation: To comply with applicable laws and regulations.

5. Sharing Your Information

We may share your personal data with:

Service Providers: Third-party vendors who assist with payment processing, marketing, and IT services, who are bound by confidentiality obligations.
Legal Authorities: When required by law or to protect our rights.

6. Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Under UK GDPR, you have the following rights:

Right to Access: You can request a copy of your personal data.
Right to Rectification: You can request correction of inaccurate or incomplete data.
Right to Erasure: You can request deletion of your personal data under certain conditions.
Right to Restrict Processing: You can request to limit the processing of your data.
Right to Data Portability: You can request your data in a structured, commonly used format.
Right to Object: You can object to processing based on legitimate interests or for direct marketing purposes.

To exercise these rights, please contact us using the details below.

8. Security of Your Information

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect your information from unauthorised access, loss, or destruction.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Evolution Hair Clinic]
Unit 8c, The Courtyard

Callendar Business Park

Falkirk

FK11XR
hello@evosmp.com
07399213830